Usually orders are shipped via DPD. Weight and package quantity make up final shipping costs. Minimum costs are £14.00.
Our production times vary with product. The respective standard production times can be found in the detailed product description in our shop.
Working days: Monday - Friday (holidays excluded)
Our delivery times depend on your order. You may find the exact delivery time at the bottom of each product description.
Accepted forms of payment:
- Credit Cards (MasterCard/VISA)
- Instant Transfer
- Cash on Delivery (+ EUR 6.00 only for packages within Germany)
Your Bank or Credit Union may charge you a minor additional fee depending on your choice of payment method. The surcharge for Cash on Delivery is EUR 6.00. With Credit Card payment, the invoiced amount will be billed to the billing account immediately. Prepayment is due soon after receipt of the prepayment-bill.
In selected cases payment by invoice is permissible (e.g. government agency). For further information please contact our customer consultants.
Problem with an Order?
Please give us a call. We would like to help you with any issues concerning your request or order.
Please call: 00 49 52 32 – 96 37 00 (Monday – Friday: 8.00a.m. – 5.30p.m.)
If you are unable to reach us via phone, please don’t hesitate to send us an email to: firstname.lastname@example.org